If you have placed an order by mistake, please contact our customer service team immediately.
We will do our best to help you wherever we can.
Please note that it is important that you contact us as soon as possible. We always strive for fast deliveries, but that means we may not have much time to cancel your order.
After your order, we can no longer make any changes (address, size, color).
When you see an item in our online shop, it means that it is in stock and ready to be shipped. All sizes that are out of stock will be marked as unavailable.
In rare cases, usually during market launches or just before the holidays, several customers may order the same item at the same time, which can lead to it being out of stock.
If we are unable to ship an item that has already been ordered, we will not debit your credit card or PayPal account with the amount for this item. If you have already paid by bank transfer, we will refund you the amount paid as soon as possible
We do everything we can to keep our stocks as carefully as possible. But sometimes mistakes can occur here - albeit rarely.
We recommend that you take another look at our online range, as it is replenished with new items every day.